Aberdeen Nightline is a confidential and anonymous listening and information service. You can talk to us about anything, big or small, without having to worry. We won’t judge you or tell you what to do, we are simply here to listen and will only give out information to you that you request. We won’t try to advise you.
There are three ways to get in touch with us during term time: either call us or, if you would rather type than talk, use our instant messenger (IM) by following the link or email our anonymous email account. We are open for IMs between 8pm to midnight every evening during term time. On Friday and Saturday nights, between 8pm and 8am, our phonelines are also open for you to call and talk with one of our Nightliners. All of our Nightliners have been through extensive training to help support you through student life by actively listening to you. You can use our email service at any time of day during term time and we aim to reply within 48 hours.
Contact details:
Phone: 01224 272829
IM:
Email: listening@aberdeen.nightline.ac.uk
For business enquiries: nightline@ausa.org.uk
All of the above services are anonymous and remove your contact details before any of our volunteers speak to you.
When we are closed, who can you contact?
There are many other services available within the Student Association and University.
Student Advice Centre – is open 10am-4pm during term time with reduced opening hours during holidays. They are based in the AUSA building, where they provide confidential, free and impartial support for students.
https://www.abdn.ac.uk/students/support/
Samaritans –Samaritans provide a confidential 24 hour listening service. You can find all their details on the website including the various different methods of contacting them.
116 123
Further Questions
nightline@ausa.org.uk
This is the coordinators email address who will happily answer any questions. Please note we don’t answer listening questions via this email address and it is not made anonymous before we receive it . We are however happy to receive feedback which you can also give us by taking our anonymous and confidential Caller Feedback Survey.